FAQ's
Frequently Asked Questions
Find answers to common questions about our products and services
Club & Bulk Orders
You can place a club or bulk order via our website Club & Bulk Orders page or by emailing us at caddieshackbowls@gmail.com.
Yes, we offer automatic bulk discounts.
Bulk discounts are automatically applied at checkout based on the quantity and value of your order.
Bulk orders typically take 4 weeks to process and deliver.
No, there is no strict minimum order quantity.
Yes, club members can place individual orders.
We do not currently offer customisation, but please email us at caddieshackbowls@gmail.com to discuss your needs.
Club Fundraisers
We partner with clubs to support fundraising efforts, which can be combined with bulk orders. Please email caddieshackbowls@gmail.com to discuss fundraising opportunities.
Online Ordering
Online ordering is faster and more efficient for both you and us.
Clubs can place orders directly via our website.
Online ordering offers quicker processing, automatic discounts, and the convenience of ordering anytime.
Products
Please refer to the size guide available on each product page.
Please see our return policy for information on returns and exchanges.
We stock Aceit, Aero, Avalon, Bamboo Textiles, Bowlswear Australia, Cambridge Clothing, Domino, Drakes Pride, Hunter Bowls, Sporte Leisure, and Taylor Bowls.
Yes, we regularly restock popular items.
Most of our products are true to size. Please check the size guide on each product page for specific details.
Shipping
Orders typically take 4 days to process before shipping.
No, we do not currently offer express shipping.
All orders ship from Naracoorte, South Australia.
Returns
Returns are accepted within 2-4 weeks of purchase. Items must be unused and in original condition.
Please email caddieshackbowls@gmail.com to initiate a return.
The customer is responsible for return shipping costs unless the item is faulty.
Contact & Support
You can contact us by email at caddieshackbowls@gmail.com.